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Sun Country Airlines Cancellation Policy 2024

Monica Joseph

By Monica Joseph

  • Updated by - 2024-05-06T12:13:52.000000Z
Sun Country Airlines Cancellation Policy 2024

Sun Country Cancellation Policy, Refund Policy, and Flight Change

Having a planned surprise trip and suddenly an unavoidable circumstance can be a reason to drop the whole plan. One of the most painful experiences ever. Here on this page, will provide you the sufficient information that can be of great use to you when you find yourself in this kind of situation.

Below is the Sun Country cancellation policy, including important information about cancellations, refunds, and fees.

Sun Country Airlines Flight Cancellation Fee

What are Sun Country Flight Cancellation fees?

Sun country cancellation fee depends on when your choose to cancel your flights.

Ticket type

Within 24 hours

After 24 hours

Between 15-59 days

Between 0-13 days


Allowed free of cost

Allowed with charges




Allowed free of cost

Not allowed

39 USD

79 USD

What are Sun Country Airlines Cancellation policy?

  • In case, your flight is late by 6 or more hours then you are liable to get a full refund of your ticket price.
  • If the airline cancels your flight and the new flight timings do not suit you then you can cancel your flight and claim a full refund of your ticket price.
  • If at the airport, you are denied boarding then you can claim the full refund, and compensation for the denied boarding will be provided to you if your assigned flight reaches the airport after one hour of your original flight.
  • If you cancel your flight within 24 hours of the booking and the flight departure date is at least 7 days far from the date of cancellation.
  • If you add a change fee waiver then you make a one-time change to your flight free of cost.

What happens if Sun Country cancels a flight?

If the cancellation is done by Sun Country Airlines. At that time, you will get a full refund of the ticket price that you purchased from the airline. If you have not received the refund of the Sun Country cancelled flight then you can claim it from the official website of the airline.

Can I cancel my sun country flight?

Yes, Sun Country Airlines gives the facility for passengers to cancel their flight tickets further followed by certain terms and conditions mentioned under the flight cancellation policy.

Sun Country Airlines 24-hour cancellation policy

This policy of sun country airlines allows you to cancel your flight within 24 hours of the ticket purchase without any specialized charge for the cancellation.

How to use Sun Country 24-hour cancellation?

After purchasing your flight ticket, if you feel the need to cancel yours then you can do so within 24 hours of the purchase and no extra charge will be levied on you. The 24-hour cancellation policy may or may not be applicable for group bookings. The passengers need to confirm it from the Sun country airlines helpdesk.

How to cancel Sun Country Airlines flight Online


If you want to cancel your sun country flight-only bookings then you need to follow the steps mentioned below;

  • Go to the official website of the airline.
  • Fill in information like the last name of the passenger and the confirmation code.
  • Click submit to proceed.
  • Find the My Trips tab and select the option to cancel your flight.
  • Read the complete cancellation policy and pay any fee as required.
  • Confirm the cancellation by pressing the submit button.

How to cancel Sun Country Airlines flight offline

You can cancel your flight by calling the airline on their customer care number also. A trained support executive will assist you with the process and cancel your ticket as per your request. In addition, you can request them to rebook your ticket to the next available flight.

 We are listing a few points below that you need to keep in mind;

  • Canceling flights plus hotel booking is only available offline through customer care only.
  • Flight plus car reservations can be requested online only through their official website.
  • Car-only reservations can be canceled through sun country’s preferred partners only.

Sun Country Airlines flight Change fee Waiver

How does Sun Country Airlines flight Change fee Waiver work?

Sun country airlines flight change fee waivers let you change your flight details once without any need to pay any charge for this. The passengers can avail of this facility of the airline from 59 days to 1 hour before the flight departure time. This facility is available on the selected flights only.

Sun Country Airlines Refund policy

As per Sun Country Airlines Refund Policy, only some specific kinds of tickets qualify for refunds.

  • Ticket purchased on the value of credit points will be refunded within 7 days.
  • Tickets purchased through cash/ cheque will be refunded within 20 days of the request being made.
  • A refund is issued in the original form as the payment was made.

How to Claim a Refund from Sun Country Airlines

To claim a refund for the canceled flights, follow the steps mentioned below;

  • Browse the official website of Sun Country Airlines.
  • Login to your account by filling in details like the passenger's last name and the booking code.
  • Find the option to claim a refund.
  • Enter details like the reason for cancellation.
  • Press submit.

Change or cancel the Sun Country Flight

If you often find yourself amid the struggle of choosing whether to cancel your flight or just change the flight details. Then let us inform you that there are many factors to play an important role.

We are listing down some of the important factors below;

  • Ticket rules
  • Fare price
  • travel plans

Travel plans

Travel plans are a major factor that plays an important role in deciding whether you should go for the cancellation or just change your flight details. If you were not planning to travel in the upcoming months then you should go for the cancellation but if you have plans then you can just choose to change the flight details.

Fare rules

It is equally important to read the fare rules for the tickets you have purchased from the airlines. If your ticket type does not allow you the cancellation or the details change then you can not avail of the benefits associated with that particular facility.

The applicable fees or taxes

It is always advisable to compare the charges or the fees deducted as the cancellation fee, administration fee, or flight details change fee. When you compare the charges, you can decide what is better in your case.

Rebook Sun Country Airlines Canceled Booking

To know how to rebook your canceled flight, you need to follow the steps mentioned below;

  • Visit the official website of Sun Country Airlines.
  • Find my My Trips tab.
  • Select the canceled flight to switch to rebook.
  • Select the date and timings for the new flight.
  • Press submit to complete the process.
  • Get the new flight details on your registered email id.