
WestJet Cancellation Policy 2026 and Refund Guide
WestJet Cancellation Policy and Refund Guide 2025 (Simple & Updated)
Are you planning to cancel your WestJet flight? Don’t worry! This simple guide explains everything you need to know about the WestJet cancellation policy, refund rules, 24-hour cancellation option, and more.
Whether you booked a Basic, Econo, Flex, Premium, or Business fare, we’ll help you understand your cancellation and refund options step by step.
✅ WestJet 24-Hour Cancellation Policy (No Fee)
WestJet offers free cancellation within 24 hours of booking. You’ll get a full refund if:
-
You booked your flight at least 7 days before departure.
-
Your flight is operated by WestJet (not codeshare).
-
Your booking has 9 passengers or fewer.
-
You didn’t use an award fare.
This applies to all fare types, including Basic.
✈️ WestJet Fare Types and Cancellation Rules
1. Basic Fare
-
Only refundable within 24 hours of booking.
-
No refund after 24 hours.
2. Econo Fare
-
Cancellation allowed with a fee after 24 hours.
-
Fee depends on your destination and timing.
3. Econo Flex Fare
-
Free cancellation for domestic Canada flights.
-
Other routes may have a fee if canceled within 60 days of departure.
4. Premium Fare
-
Cancellation comes with a fee.
-
Premium Flex fares can be canceled for free anytime.
5. Business Class
-
Business fares may have a fee.
-
Business Flex fares can be canceled for free anytime.
💡 WestJet COVID-19 Cancellation Policy (2025)
If your travel plans are affected by COVID-19:
-
Cancel within 24 hours → Full refund.
-
Cancel after 24 hours → Travel credit valid for 12 months.
-
Applies to Premium and Business fares too.
📱 How to Cancel a WestJet Flight
Option 1: Online
-
Visit westjet.com.
-
Click "Manage Trips".
-
Enter your confirmation number and last name.
-
Click “Cancel” and follow the steps.
Option 2: WestJet Mobile App
-
Log in to your app.
-
Tap “Trips”.
-
Choose your booking and tap “Cancel Trip”.
Option 3: Customer Service
-
Call WestJet and ask to cancel your flight.
-
They’ll help you with the process and explain fees or refunds.
💵 WestJet Refund Policy 2025
You may be eligible for a refund if:
-
You cancel within 24 hours of booking.
-
You cancel a refundable ticket 14+ days before departure.
-
Your flight is canceled by WestJet.
-
Refunds are returned to your original payment method within 7–10 business days.
Refunds apply only to the unused part of your trip.
⚠️ WestJet Flight Cancellation by Airline
If WestJet cancels your flight:
-
You can rebook for free, or
-
Request a full refund, or
-
Claim compensation if the cancellation was within WestJet’s control.
💰 WestJet Cancellation Fees (2025 Update)
Flights Within Canada (60+ days before departure)
-
Econo: $38–$45
-
Flex: Free
-
Premium: $75–$86
-
Business: $75–$86
Flights Between Canada & Europe (Less than 60 days)
-
Econo: $185–$215
-
Flex: $185–$215
-
Premium: $185–$215
-
Business: $440–$515
(Fees vary based on route and timing.)
❓ Frequently Asked Questions (FAQs)
Can I cancel a WestJet flight for free?
Yes, within 24 hours of booking. Also, Flex fares can be canceled for free anytime.
How much is the WestJet cancellation fee?
Between $35 to $500, depending on your ticket type and travel date.
Will I get a refund from WestJet?
Yes, for unused parts of your trip or if you booked a refundable fare.
How long does a refund take?
Usually 7–10 business days. Sometimes up to 20 days.
✈️ Final Thoughts on WestJet Cancellation Policy
WestJet makes it easy to cancel or change your flight, especially with its 24-hour free cancellation rule. Understanding your fare type and knowing the timing of your cancellation is key to avoiding extra fees.
For a smooth experience, check your booking details and cancel early if needed.
Tags:
About Robin McKelvie
Award-winning travel writer and broadcaster specializing in Scotland, cruise travel, and sustainable tourism.
View all posts by Robin McKelvie →