JAL Customer Service & Contact Information
JAL customer service phone number: +81 3 5460 3109. Find jal customer service number, JAL phone number, and complete jal customer service information including contact details, baggage policies, and more.
JAL Customer Service Number: +81 3 5460 3109
JAL Customer Service Contact Information
- JAL Customer Service Phone Number+81 3 5460 3109
jal customer service number
- Website
- Address
4-11, Higashi Shinagawa, 2-Chrome, Shinagawa-ku
Tokyo, Japan 140-8605
Social Media
Airline Overview
- IATA Code
JL
- Country
Japan
- Routes
270 routes
- Hubs
Narita International Airport (NRT), Haneda Airport (HND)
Fleet Information
- Fleet Size
168
- Average Fleet Age
9.9 years
Baggage & Policies
- Baggage Policy
Economy Class: 23kg, Premium Economy: 35kg, Business Class: 40kg, First Class: 50kg. Additional charges apply for excess baggage.
- Check-in Information
Online check-in available 24 hours to 1 hour before departure.
Ratings & Performance
- Skytrax Rating
4 stars
- Skytrax Reviews
4.5 reviews
- TripAdvisor Rating
4.5/5
Safety Record (Last 5 Years)
- Accidents
0
- Crashes
0
Service Classes
About JAL
Japan Airlines is the flag carrier airline of Japan, headquartered in Shinagawa, Tokyo. It is owned by Japan Airlines Co., Ltd, a publicly traded company.